Hello Netlify Support,
We are experiencing ongoing issues with a web application hosted on Netlify:
imc-permits-portal.netlify.app
Issue description:
- Intermittent login failures
- Non-responsive buttons and UI sections
- Forms not working during permit application process
Investigation:
We checked network requests and found that the backend API:
https://imc1-server.herokuapp.com/api/login
is returning Content-Type: text/html instead of application/json, which suggests:
- possible backend misconfiguration, or
- backend service instability / fallback HTML response
Impact:
This issue is affecting daily operations and users cannot reliably complete permit applications.
Request:
Could you please confirm if there are any:
- Netlify routing / proxy / redirects misconfigurations
- Known issues affecting API calls from hosted frontend
- CORS / edge behavior that could cause this response type change
We are trying to determine whether the issue is on Netlify configuration side or backend service side.
Thank you.