Access denied https://APP-ID.netlify.app/

Support
, ,
#1

Hi

I can’t access my site via app-id, It says Access denied. Url: https://48f65df1-73e5-4c03-a443-143bd6fb6850.netlify.app/ The site is accessible via a regular Netlify URL: https://dipo-hub-sl.netlify.app/

This is problematic because when I try to push (LFS), this happens:

➜  dipo-hub-sl git:(master) git lfs push --all origin master
WARNING: Authentication error: Authentication required: Authorization error: https://48f65df1-73e5-4c03-a443-143bd6fb6850.netlify.app/.netlify/large-media/locks/verify
Check that you have proper access to the repository
batch response: Authorization error: https://48f65df1-73e5-4c03-a443-143bd6fb6850.netlify.app/.netlify/large-media/objects/batch                                                                                  
Check that you have proper access to the repository
Uploading LFS objects:   0% (0/1), 0 B | 0 B/s, done

I suspect that something went wrong down the road with LFS, but I’m not sure.

I am very thankful for any clues.

Martin

#2

Hi, @martinjagodic. It looks like the Git Credential Helper isn’t installed.

Would you please send us the output of the two commands below?

netlify lm:info
git config -l

We look forward to researching this further and if there are other questions please include them at any time.

#3

Hi @luke, thanks for your reply.

Git Credential Helper is installed apparently, I was looking into that already.

This is my log:

➜  dipo-hub-sl git:(master) netlify lm:info
  ✔ Checking Git version [2.22.0]
  ✔ Checking Git LFS version [2.8.0]
  ✔ Checking Git LFS filters
  ✔ Checking Netlify's Git Credentials version [0.1.9]

➜  dipo-hub-sl git:(master) git config -l
core.excludesfile=~/.gitignore
core.legacyheaders=false
core.quotepath=false
mergetool.keepbackup=true
push.default=simple
color.ui=auto
color.interactive=auto
repack.usedeltabaseoffset=true
alias.s=status
alias.a=!git add . && git status
alias.au=!git add -u . && git status
alias.aa=!git add . && git add -u . && git status
alias.c=commit
alias.cm=commit -m
alias.ca=commit --amend
alias.ac=!git add . && git commit
alias.acm=!git add . && git commit -m
alias.l=log --graph --all --pretty=format:'%C(yellow)%h%C(cyan)%d%Creset %s %C(white)- %an, %ar%Creset'
alias.ll=log --stat --abbrev-commit
alias.lg=log --color --graph --pretty=format:'%C(bold white)%h%Creset -%C(bold green)%d%Creset %s %C(bold green)(%cr)%Creset %C(bold blue)<%an>%Creset' --abbrev-commit --date=relative
alias.llg=log --color --graph --pretty=format:'%C(bold white)%H %d%Creset%n%s%n%+b%C(bold blue)%an <%ae>%Creset %C(bold green)%cr (%ci)' --abbrev-commit
alias.d=diff
alias.master=checkout master
alias.spull=svn rebase
alias.spush=svn dcommit
alias.alias=!git config --list | grep 'alias\.' | sed 's/alias\.\([^=]*\)=\(.*\)/\1\     => \2/' | sort
include.path=~/.gitcinclude
include.path=.githubconfig
include.path=.gitcredential
diff.exif.textconv=exif
credential.helper=osxkeychain
user.email=jagodicmartin1@gmail.com
user.name=martinjagodic
user.signingkey=46A9675CDCB827B4
filter.lfs.clean=git-lfs clean -- %f
filter.lfs.smudge=git-lfs smudge -- %f
filter.lfs.process=git-lfs filter-process
filter.lfs.required=true
include.path=/Users/martinjagodic/.netlify/helper/git-config
credential.helper=
credential.helper=netlify
credential.helper=osxkeychain
commit.gpgsign=true
core.repositoryformatversion=0
core.filemode=true
core.bare=false
core.logallrefupdates=true
core.ignorecase=true
core.precomposeunicode=true
remote.origin.url=git@github.com:poslovnimediji/dipo-hub-sl.git
remote.origin.fetch=+refs/heads/*:refs/remotes/origin/*
branch.master.remote=origin
branch.master.merge=refs/heads/master
#4

Hi, @martinjagodic. There isn’t any explanation in that output. I’ve replied on a support ticket about this also. Would you please follow-up in ticket # 44382?

I ask you to reply there because the next information we are asking for shouldn’t be shared publicly.