A DNS zone for this domain already exists on NS1, the DNS provider backing Netlify DNS

overnightbillionaire · February 25, 2023, 12:43pm

solve my problem now

hrishikesh · February 26, 2023, 12:20pm

The solution is right there in the screenshot your provided:

overnightbillionaire · February 26, 2023, 6:32pm

how to contact them help me

hrishikesh · February 26, 2023, 6:34pm

The link is right there in the screenshot as well, but you can go here: https://ns1.com/support

overnightbillionaire · February 26, 2023, 6:38pm

but how can contact them?
kindly guide me

hrishikesh · February 26, 2023, 6:39pm

Did you try going on the link? It mentions an email. Send an email to them saying, you need to clear the DNS zone for usa-genf20plus.com.

overnightbillionaire · February 26, 2023, 6:50pm

ok I just emailed them. how much takes time?

hrishikesh · February 26, 2023, 6:54pm

NS1 is not a Netlify service. We cannot speak for their support response time.

overnightbillionaire · February 26, 2023, 8:03pm

ok thank you for your support