6/5/2025 - request to release Domain. Assistance needed

site name: bg-20260530.netlify.app
Support Ticket #: 1047944

Support Ticket # created on 6/5/2026. Reached out via ticket reply today and still have not heard back. I wasn’t sure how long it took to service tickets.

Primary domain: brainardsgreenscapes.com

Requesting: DNS record proof of ownership. Attempting to transfer from one vendor who is being terminated. They currently have control of the domain because they are also using Netlify.

Please see the details in the trouble ticket.

Thank you!

/bump. Still seeking resolution. Does anyone here know how long these requests usually take? Just looking for guidance so I don’t create tickets in the future if the support tickets are expecting to take 4-5 days and I’ve waited only 3.